Refund and Returns Policy.

Last Updated: [Sept 2023]

At Auto Spare Parts, we are committed to providing high-quality auto spare parts to our customers. If you are not entirely satisfied with your purchase, we are here to help. Please review our Refund and Returns Policy below for detailed information.

1. Returns

Eligibility for Returns
You have [30] days from the date of delivery to return your item(s), provided that they are unused, unopened, and in their original packaging. To be eligible for a return, please ensure the following:

• • The item is in its original condition (unused, unopened, and uninstalled).
  • The item is in its original packaging with all tags attached.
  • A receipt or proof of purchase is included.

Non-Returnable Items
Certain types of items cannot be returned, including but not limited to:

• • Items that have been installed or modified.
  • Electrical parts that have been opened.
  • Special order items or custom-made parts.

2. Return Process

To initiate a return, please follow these steps:

1. 1. Contact our Customer Service team at sales@autosparerareparts.com to request a return authorization.
   2. Provide your order number and explain the reason for the return.
   3. Once your return is authorized, we will send you instructions on how to proceed.
   4. Pack the item securely, including all original packaging and accessories, and ship it back to us.
   5. Customers are responsible for return shipping costs unless the return is due to a shipping error or defective product.

3. Refunds

Processing Your Refund
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within [5-10] business days, and a credit will automatically be applied to your original method of payment.

Shipping Charges
Please note that original shipping charges are non-refundable, and you will be responsible for the cost of return shipping unless you received a defective or incorrect item.

4. Exchanges

If you would like to exchange an item for a different product or size, please follow the return process outlined above and place a new order for the desired product.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within [7] days of receipt. We may require photographic evidence to process your claim. If the item is determined to be defective or damaged, we will issue you a full refund or send a replacement at no additional cost.

6. Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at:

• • Email: www.autosparerareparts.com
  • Phone: (323) 435-8708
  • Address: 2972 Westchester Rd. Santa Ana, Illinois 85486

Thank you for choosing Auto Spare Rare! We appreciate your business and strive to ensure your satisfaction with every purchase.